Colleagues from Real Living, GMAC and Royal LePage (Brookfield Residential Services companies) came together from all over the US and Canada in Jacksonville, Florida, May 19^th-20^th for Momentum 2010.  Twelve associates from Real Living All Florida Realty were in attendance and participated in a variety of educational and inspirational Professional Development seminars. 

     Attending from the All Florida Port St. Lucie office were Broker/Owner David Bessette and his wife Pam, Chief Operating Officer Kathy Pass, State Sales Division Manager Elizabeth Ruvo, Director of  Career Development Patty Renna, and sales partners Pam Misiano, Gina DeLisa, Cathy Prisco, Janice Jackson and Rosa Vargas.  Terry Pate represented the Melbourne office and Michelle Aslin came from Vero Beach.  

     The meetings at the beautiful Hyatt Riverfront Hotel were started with a rousing “kick off” by the Jacksonville Jaguars cheerleaders. The Keynote Address was delivered by Michael Staver, a professional business coach and very entertaining speaker.   Also addressing the group were Harley Rouda, President of  Real Living; Phil Soper, President of Brookfield Residential Services; and Aleman Eugenio, an economist with Wells Fargo.

All Florida GMAC Real Estate announced this week that their Port St. Lucie and Vero Beach offices have received the prestigious Premier Service^® Diamond Elite national award for providing superior customer service to home buyers and sellers on the Treasure Coast.  Reaching the Premier Service Diamond Elite level is the highest award given, an incredible accomplishment and underscores the company’s commitment to providing superior customer service to home buyers and sellers.  Through the Premier Service program, buyers and sellers are asked to complete a survey evaluating the service they received.  Once completed, the surveys are tabulated by an independent research firm and the results provide an overall ranking for the office.   To qualify to become a Premier Service Diamond Elite^® office winner, All Florida GMAC Real Estate had to receive a minimum 97% customer satisfaction rating and maintain a minimum survey return rate of 30 percent.  All Florida GMAC Real Estate’s customer satisfaction rating is 98 percent.   

“We are absolutely thrilled to receive this award,” said David Bessette, Broker/Owner of All Florida GMAC Real Estate.  “This award is quite significant because it is an independent rating based upon evaluations from our customers and clearly validates we are providing the highest level of service to buyers and sellers. Premier Service is one of the most comprehensive and effective customer service programs in the real estate industry.  Through the program, GMAC Real Estate’s sales associates put in writing, up front, the services they will perform.  Following the transaction, GMAC Real Estate agents ask their customers to honestly rate their performance through a written survey.   Nine sales partners with the All Florida GMAC Real Estate earned the Premier Service Diamond Award^® achieving a minimum 95 percent Customer Service Satisfaction Rating. 

At last Tuesday’s sales meeting Elizabeth Ruvo, State Sales Division Manager, announced the winners - Charlie Bunten, Rosemarie Cannillo, Joann De Rosa, Robert Lages, Pam Misiano and Michel Payuk in Port St. Lucie.   In Vero Beach Jim Goldsmith and Claudia Lindarte achieved Premier Service Diamond status.  All of these successful agents had to receive a minimum 95% customer satisfaction rating and maintain a minimum survey return rate of 30 percent during the year.

Jessica Morford and Rhonda Belcher with the Daytona office earned the Premier Service Diamond Elite award with 10 or more surveys returned while maintaining a perfect 100% rating on every survey returned. 

Congratulations to the deserving sales partners who exemplify the Realtor’s code of ethics while providing the uptmost in service to their customers. 

All Florida GMAC Real Estate is a full service real estate company with six offices throughout Florida in Port St. Lucie, Vero, Melbourne, Daytona, Ocala and Port Charlotte. is located at 1648 S.E. Port St. Lucie Blvd.  Visit our website at www.AllFloridaRealty.com to see our listing for sale or for rent.  If you’re upside down in your mortgage and fear foreclosure please visit www.StressFreeShortSales.com for infomation on selling your home before foreclosure.

All Florida GMAC Real Estate, Port St. Lucie, is proud to recognize Pam Misiano, CDPE as the Sales Agent of the month for November with 7 transaction sides sold. 

 In 2005, Pam’s first year as a sales agent, she was recognized as the All Florida Realty Services Rookie of the Year and has achieved Top Producer status every year since then. She has also been a licensed mortgage broker for 11 years.  Misiano prefers working in sales to help buyers find their dream home or the perfect investment and to help sellers get the most for their home or guide them through a short sale to help preserve their credit if they are facing foreclosure.

Specializing in Residential Real Estate, Pam understands that buying and selling a home can be stressful, time-consuming and sometimes overwhelming.  As a GMAC certified Premier Service Professional she helps her customers understand the process in full, from beginning to end, and stays in regular contact so they are informed at every step. 

 As a Certified Distressed Property Expert, Misiano has had special training to help sellers know their alternatives to foreclosure when they are behind or upside down in their mortgage.  If a short sale is a viable solution, she can handle the whole process from start to finish.  Because of her short sale training she better understands market conditions and can help sellers get through the emotional experience. 

Misiano is a member of the Realtor Association of St. Lucie, Inc., Florida Association of Realtors and National Association of Realtors. She is currently serving on the Communications Committee on the local level.

Misiano can be found in her All Florida GMAC Real Estate office at 1648 SE Port St. Lucie Blvd., 772-335-1995, or through her cell phone at 772-224-9691. Give her a call today to see just how she can help you whether you’re buying or selling. Visit www.AllFloridaRealty.com to view Pam’s listings or www.StressFreeShortSales.com for more information and free brochures on selling your home in this distressed market.

     In April the Port St. Lucie branch of All Florida GMAC Real Estate posted their highest dollar production since June of 2008.  However, taking into consideration that in June of 2008 the average residential sales price posted by All Florida GMAC was $143,537.86 and this April the average was $79,132.50 one can see that the number of sales rose dramatically. 
     This is great news for the real estate market in St. Lucie County.  Properties are moving and the demand for foreclosures is so great that many of them are selling for at or above their listed price.  While still giving First Time Home Buyers and Investors opportunities they haven’t seen in years, this will eventually lead to the stabilization and gradual increase in prices. 
     David Bessette, Broker/Owner, and Elizabeth Ruvo, State Sales Division Manager of All Florida GMAC Real Estate would like to congratulate the whole team of associates in the Port St. Lucie office for their hard work and dedication to providing Premier Service® to all of their customers.  They would also like to recognize three sales partners who registered more than $400,000 in sales in April:
 

MATT HARRINGTON, CRS, GRI – Matt sold $444,750 in residential properties in April and is the leading producer in sales for the year to date.  Harrington is specializing in REO (bank owned) properties working closely with First Preston Management, Inc. which specializes in the marketing and management of real estate portfolios owned by mortgage banking companies, government agencies, institutions and other clients.  His relationship with them has grown to the extent that he now services their properties not only in St. Lucie and Martin Counties but also in Palm Beach County.  Harrington can be reached directly at 772-519-1330.

ROSA VARGAS, GRI – Rosa sold $431,200 in residential properties in April.  She is also specializing in REO properties working closely with Countrywide Home Loans.  While this keeps her very busy she still finds time to volunteer with the Realtors® Association of St. Lucie, Inc. where she is serving as Chairman of the Grievance Committee this year.  Vargas can be reached directly at 772-342-8188. 

JOANN DE ROSA, CMS – Joann sold $421,000 in residential properties in April.  She works with buyers and sellers on traditional and short sale properties.  Named “Rookie of the Year in 2008”, Joann’s enthusiasm and dedication to her customers will always keep her on top. De Rosa can be reached directly at 772-971-9438.

    All of these fine Realtors® have received the Premier Service Professional designation from GMAC Real Estate and are members of the Realtors® Association of St. Lucie, Inc., Florida Association of Realtors®, and the National Association of Realtors®.  Their office is located at 1648 SE Port St. Lucie Blvd. in Port St. Lucie.  Stop by today or visit the company website, www.AllFloridaRealty.com for your Free Foreclosure List.

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