Colleagues from Real Living, GMAC and Royal LePage (Brookfield Residential Services companies) came together from all over the US and Canada in Jacksonville, Florida, May 19^th-20^th for Momentum 2010.  Twelve associates from Real Living All Florida Realty were in attendance and participated in a variety of educational and inspirational Professional Development seminars. 

     Attending from the All Florida Port St. Lucie office were Broker/Owner David Bessette and his wife Pam, Chief Operating Officer Kathy Pass, State Sales Division Manager Elizabeth Ruvo, Director of  Career Development Patty Renna, and sales partners Pam Misiano, Gina DeLisa, Cathy Prisco, Janice Jackson and Rosa Vargas.  Terry Pate represented the Melbourne office and Michelle Aslin came from Vero Beach.  

     The meetings at the beautiful Hyatt Riverfront Hotel were started with a rousing “kick off” by the Jacksonville Jaguars cheerleaders. The Keynote Address was delivered by Michael Staver, a professional business coach and very entertaining speaker.   Also addressing the group were Harley Rouda, President of  Real Living; Phil Soper, President of Brookfield Residential Services; and Aleman Eugenio, an economist with Wells Fargo.

All Florida GMAC Real Estate announced this week that their Port St. Lucie and Vero Beach offices have received the prestigious Premier Service^® Diamond Elite national award for providing superior customer service to home buyers and sellers on the Treasure Coast.  Reaching the Premier Service Diamond Elite level is the highest award given, an incredible accomplishment and underscores the company’s commitment to providing superior customer service to home buyers and sellers.  Through the Premier Service program, buyers and sellers are asked to complete a survey evaluating the service they received.  Once completed, the surveys are tabulated by an independent research firm and the results provide an overall ranking for the office.   To qualify to become a Premier Service Diamond Elite^® office winner, All Florida GMAC Real Estate had to receive a minimum 97% customer satisfaction rating and maintain a minimum survey return rate of 30 percent.  All Florida GMAC Real Estate’s customer satisfaction rating is 98 percent.   

“We are absolutely thrilled to receive this award,” said David Bessette, Broker/Owner of All Florida GMAC Real Estate.  “This award is quite significant because it is an independent rating based upon evaluations from our customers and clearly validates we are providing the highest level of service to buyers and sellers. Premier Service is one of the most comprehensive and effective customer service programs in the real estate industry.  Through the program, GMAC Real Estate’s sales associates put in writing, up front, the services they will perform.  Following the transaction, GMAC Real Estate agents ask their customers to honestly rate their performance through a written survey.   Nine sales partners with the All Florida GMAC Real Estate earned the Premier Service Diamond Award^® achieving a minimum 95 percent Customer Service Satisfaction Rating. 

At last Tuesday’s sales meeting Elizabeth Ruvo, State Sales Division Manager, announced the winners - Charlie Bunten, Rosemarie Cannillo, Joann De Rosa, Robert Lages, Pam Misiano and Michel Payuk in Port St. Lucie.   In Vero Beach Jim Goldsmith and Claudia Lindarte achieved Premier Service Diamond status.  All of these successful agents had to receive a minimum 95% customer satisfaction rating and maintain a minimum survey return rate of 30 percent during the year.

Jessica Morford and Rhonda Belcher with the Daytona office earned the Premier Service Diamond Elite award with 10 or more surveys returned while maintaining a perfect 100% rating on every survey returned. 

Congratulations to the deserving sales partners who exemplify the Realtor’s code of ethics while providing the uptmost in service to their customers. 

All Florida GMAC Real Estate is a full service real estate company with six offices throughout Florida in Port St. Lucie, Vero, Melbourne, Daytona, Ocala and Port Charlotte. is located at 1648 S.E. Port St. Lucie Blvd.  Visit our website at www.AllFloridaRealty.com to see our listing for sale or for rent.  If you’re upside down in your mortgage and fear foreclosure please visit www.StressFreeShortSales.com for infomation on selling your home before foreclosure.

All Florida GMAC Real Estate is proud to announce that thirty Sales Partners have earned the prestigious Certified Distressed Property Expert (CDPE) designation, having completed extensive training in foreclosure avoidance and short sales. This is invaluable expertise to offer at a time when the area is ravaged by “distressed” homes in the foreclosure process.  Since Realtors® need to become catalysts for change in the down trodden real estate market by helping homeowners avoid foreclosure, David Bessette CDPE, CRB, and Broker/Owner of All Florida GMAC Real Estate has encouraged all  sales partners to attend the two day course.    Short sales allow the cash-strapped seller to repay the mortgage at the price that the home sells for, even though it is lower than what is owed on the property. With plummeting property values, this can save many people from foreclosure and even bankruptcy. More and more lenders are willing to consider short sales because they are much less costly than foreclosures. “The CDPE designation will be invaluable for our agents as they work with sellers and lenders on complicated short sales”, quoted Elizabeth Ruvo CDPE, CRB and State Sales Division Manger, who trains and assists the sales associates with their contracts.   All Florida GMAC Real Estate is a Premier Service Diamond office with offices in Port St. Lucie, Vero Beach, Melbourne, Daytona, Ocala and Port Charlotte.   The following sales partners are now certified and ready to help all consumers who may be facing foreclosure :  Port St. Lucie (772–335-1995) - Charlie Bunten, Rosemarie Cannillo, Sara Dale, Gina DeLisa, Joann De Rosa, Lois Groff, Matt Harrington, Julie Hasenhuettl, Cristy Hernandez, Bob Lages, Pam Misiano, Barbara McMillan, Michele Payuk, Cathy Prisco, Chris Prisco, Jim Smolinsky, Rosa Vargas, Craig Wallengren, and Rose Marie Williams.   Vero  (772-567-5226) - Mark Fields, Jim Goldsmith, Rupa Patel, Jonathan Rexford, Lesa Talbott,  Melissa Traveny, and Michelle Turner.  Melbourne  (321-724-9500) -  Terry Pate  Daytona (386-760-6000) - Rhonda Belcher, Jessica Morford                                                                                                                                                                                     Ocala (352-624-9300) -  Courtney Moody  Visit www.AllFloridaRealty.com for more information on the company or to see their listings.   For more information on short sales visit www.StressFreeShortSales.com 

ALL FLORIDA GMAC REAL ESTATE WINS 2008 NATIONAL ‘DIAMOND’ AWARD FOR CUSTOMER SERVICE ALL FLORIDA GMAC Real Estate announced today that it has received the prestigious Premier Service^® Diamond national award for providing superior customer service to home buyers and sellers in Florida.  With offices in Port St. Lucie, Vero Beach, Melbourne, Daytona Beach, Ocala and Port Charlotte, All Florida GMAC reaches many customers throughout the state.   The Premier Service Diamond award was presented to ELIZABETH RUVO, State Sales Division Manager of All Florida GMAC Real Estate by GMAC Real Estate President, John Bearden and recognized at the company’s national business conference held in the Caribbean on the Royal Caribbean Navigator of the Seas during the second week of February. “Each and every one of the real estate professionals at All Florida GMAC Real Estate should be extremely proud of what they have achieved as a team,” Bearden said.  “Reaching the Premier Service Diamond level is an incredible accomplishment and underscores the office’s commitment to providing superior customer service to home buyers and sellers in Florida.” Through the Premier Service program, buyers and sellers are asked to complete a survey evaluating the service they received.  Once completed, the surveys are tabulated by an independent research firm and the results provide an overall ranking for the office.  To qualify to become a Premier Service Diamond office winner, All Florida GMAC Real Estate had to receive a minimum 95% customer satisfaction rating and maintain a minimum survey return rate of 30 percent.  All Florida GMAC Real Estate’s customer satisfaction rating is currently 97.27 percent state wide. “We are thrilled to receive this award,” said DAVID BESSETTE, Broker/Owner of All Florida GMAC Real Estate.  “This award is quite significant because it is an independent rating based upon evaluations from our customers and clearly validates we are providing the highest level of service to buyers and sellers,” said Bessette.  

Premier Service is one of the most comprehensive and effective customer-service programs in the real estate industry.  Through the program, GMAC Real Estate’s sales associates put in writing, up front, the services they will perform.  Following the transaction, GMAC Real Estate agents ask their customers to honestly rate their performance through a written survey.

 In the Daytona Beach area, JESSICA MORFORD and RHONDA BELCHER received the Premier Service^® Diamond national award for associates.  Both Jessica and Rhonda have 100 percent satisfaction ratings and have received a minimum survey return rate of 30 percent.   All Florida GMAC Real Estate specializes in providing buying and selling real estate services as well as property management and rentals through its six offices around the state.  For information on locations, to find and agent or to search listings please visit www.AllFloridaRealty.com.

All Florida GMAC Real Estate Celebrates
with Mid Year Statewide Meeting

Port St. Lucie, Florida  – All Florida GMAC Real Estate celebrated their first six months as a GMAC franchise by having a statewide meeting with all 6 of their offices on July 31^st.  The luncheon meeting was held at Gator Trace Golf and Country Club in Ft. Pierce.   All Florida GMAC Real Estate offices are located in Port St. Lucie, Vero Beach, Melbourne, Daytona Beach, Ocala and Port Charlotte.

“All Florida GMAC Real Estate is dedicated to its commitment to providing unsurpassed customer service in all of our market areas around the state” said David Bessette, Broker/Owner  ”The success of All Florida GMAC Real Estate is based on their dedication to Premier Service® and their ability to build long-lasting customer relationships by listening to and serving customers. Their dedication and hard work have helped them meet the needs of both their home buying and home selling customers.”108 associates were presented with certificates for completing the Premier Service® training courses, certifying them as Premier Service Professionals.  Elizabeth Ruvo, State Sales Division Manager and Trainer, said “Premier Service® is the GMAC brand which demonstrates to our customers our commitment to a standard of service unparalleled in the industry”, said Ruvo.  “The independent survey process, guarantees that our customers can hold us accountable.”  Thirteen associates were also honored for receiving perfect score surveys back from their customers - Jackie Cross, Demetris Aspromallis, Rosemarie Cannillo, Sara Dale, and Paul Hilko from Port St Lucie;  Shannon Lindstadt, Patty Fiore, Bob Lewis, and Dan Fast from Vero Beach; Sheila Stone form Melbourne; Jessica Morford and Rhonda Belcher from Daytona; and Maryann Zito from Port Charlotte. Also in attendance were representatives from GMAC Mortgage, GMAC Homes Services, and other GMAC Real Estate offices in Stuart and Celebration. All Florida GMAC Real Estate also has a large Property Management division serving all 6 offices.  For more information please visit the company website at www.AllFloridaRealty.com.  The main office is located at 1648 SE Port St. Lucie Blvd in Port St. Lucie and the phone number is 772-335-1995.  GMAC Real Estate has more than 1,000 real estate brokerage offices and nearly 20,000 agents in the U.S., Puerto Rico and Canada with relocation and referral services available.  

All Florida GMAC Real Estate can provide you with a Free List of Foreclosed Homes currently on the market in Port St. Lucie & Ft. Pierce, Vero Beach, Melbourne & Palm Bay, Daytona Beach, Ocala and Port Charlotte.  Visit their website at http://www.allfloridarealty.com and click on the “Free Foreclosure List” link.  Make sure you indicate which office you’d like to receive the list from.