ALL FLORIDA GMAC REAL ESTATE WINS 2008 NATIONAL ‘DIAMOND’ AWARD FOR CUSTOMER SERVICE ALL FLORIDA GMAC Real Estate announced today that it has received the prestigious Premier Service^® Diamond national award for providing superior customer service to home buyers and sellers in Florida.  With offices in Port St. Lucie, Vero Beach, Melbourne, Daytona Beach, Ocala and Port Charlotte, All Florida GMAC reaches many customers throughout the state.   The Premier Service Diamond award was presented to ELIZABETH RUVO, State Sales Division Manager of All Florida GMAC Real Estate by GMAC Real Estate President, John Bearden and recognized at the company’s national business conference held in the Caribbean on the Royal Caribbean Navigator of the Seas during the second week of February. “Each and every one of the real estate professionals at All Florida GMAC Real Estate should be extremely proud of what they have achieved as a team,” Bearden said.  “Reaching the Premier Service Diamond level is an incredible accomplishment and underscores the office’s commitment to providing superior customer service to home buyers and sellers in Florida.” Through the Premier Service program, buyers and sellers are asked to complete a survey evaluating the service they received.  Once completed, the surveys are tabulated by an independent research firm and the results provide an overall ranking for the office.  To qualify to become a Premier Service Diamond office winner, All Florida GMAC Real Estate had to receive a minimum 95% customer satisfaction rating and maintain a minimum survey return rate of 30 percent.  All Florida GMAC Real Estate’s customer satisfaction rating is currently 97.27 percent state wide. “We are thrilled to receive this award,” said DAVID BESSETTE, Broker/Owner of All Florida GMAC Real Estate.  “This award is quite significant because it is an independent rating based upon evaluations from our customers and clearly validates we are providing the highest level of service to buyers and sellers,” said Bessette.  Premier Service is one of the most comprehensive and effective customer-service programs in the real estate industry.  Through the program, GMAC Real Estate’s sales associates put in writing, up front, the services they will perform.  Following the transaction, GMAC Real Estate agents ask their customers to honestly rate their performance through a written survey.  

All Florida GMAC Real Estate specializes in providing buying and selling real estate services as well as property management and rentals through its six offices around the state.  All Florida GMAC Real Estate is located at 1648 SE Port St. Lucie Blvd. in Port St. Lucie and can be reached at 772-335-1995. For additional information, go to www.AllFloridaRealty.com

ALL FLORIDA GMAC REAL ESTATE WINS 2008 NATIONAL ‘DIAMOND’ AWARD FOR CUSTOMER SERVICE ALL FLORIDA GMAC Real Estate announced today that it has received the prestigious Premier Service^® Diamond national award for providing superior customer service to home buyers and sellers in Florida.  With offices in Port St. Lucie, Vero Beach, Melbourne, Daytona Beach, Ocala and Port Charlotte, All Florida GMAC reaches many customers throughout the state.   The Premier Service Diamond award was presented to ELIZABETH RUVO, State Sales Division Manager of All Florida GMAC Real Estate by GMAC Real Estate President, John Bearden and recognized at the company’s national business conference held in the Caribbean on the Royal Caribbean Navigator of the Seas during the second week of February. “Each and every one of the real estate professionals at All Florida GMAC Real Estate should be extremely proud of what they have achieved as a team,” Bearden said.  “Reaching the Premier Service Diamond level is an incredible accomplishment and underscores the office’s commitment to providing superior customer service to home buyers and sellers in Florida.” Through the Premier Service program, buyers and sellers are asked to complete a survey evaluating the service they received.  Once completed, the surveys are tabulated by an independent research firm and the results provide an overall ranking for the office.  To qualify to become a Premier Service Diamond office winner, All Florida GMAC Real Estate had to receive a minimum 95% customer satisfaction rating and maintain a minimum survey return rate of 30 percent.  All Florida GMAC Real Estate’s customer satisfaction rating is currently 97.27 percent state wide. “We are thrilled to receive this award,” said DAVID BESSETTE, Broker/Owner of All Florida GMAC Real Estate.  “This award is quite significant because it is an independent rating based upon evaluations from our customers and clearly validates we are providing the highest level of service to buyers and sellers,” said Bessette.  

Premier Service is one of the most comprehensive and effective customer-service programs in the real estate industry.  Through the program, GMAC Real Estate’s sales associates put in writing, up front, the services they will perform.  Following the transaction, GMAC Real Estate agents ask their customers to honestly rate their performance through a written survey.

 In the Daytona Beach area, JESSICA MORFORD and RHONDA BELCHER received the Premier Service^® Diamond national award for associates.  Both Jessica and Rhonda have 100 percent satisfaction ratings and have received a minimum survey return rate of 30 percent.   All Florida GMAC Real Estate specializes in providing buying and selling real estate services as well as property management and rentals through its six offices around the state.  For information on locations, to find and agent or to search listings please visit www.AllFloridaRealty.com.

All Florida GMAC Real Estate agent earns Corporate Mobility Specialist DesignationAll Florida GMAC Real Estate is pleased to announce that Joann De Rosa has earned the Corporate Mobility Specialist, CMS, designation from GMAC Home Services.   This designation provides the credentials to serve today’s corporate mobility business.  Through the required training program the candidate learns:·         The Broker Marketing Analysis (BMA) valuation and marketing process·         How today’s relocation policy Marketing Assistance Program is designed to manage transferee behavior·         What the internal decision making process is with regard to completing property repairs and improvements·         How relocation companies make decisions during the negotiation, Broker Marketing Analysis, and valuation and marketing process·         The internal tools used to design counter-offers and methods to help communicate and support the sale recommendationGMAC Global Relocation Services is a Premier Service provider end-to-end global relocation, assignment management and consulting service to multinational organizations worldwide.  Whether moving across town or across continents, GMAC GRS’ philosophy guarantees that an intimate focus will be placed on relocating professionals through a single point of coordination.  Their relocation referrals are given only to those GMAC Sales Partners who have earned the CMS designation. “We would like to congratulate Joann on this designation as it gives her another avenue to grow her real estate practice” said Elizabeth Ruvo, State Sales Division Manager of All Florida GMAC Real Estate.  Though De Rosa is not new to real estate, she was recently named “Rookie of the Year” by All Florida for her achievements in her first year with the company.  Joann De Rosa can be reached at her office located at 1648 SE Port St. Lucie Blvd. in Port St. Lucie, by phone at 772-335-1995 or on her cell at 772-971-9438, or via email - joannderosa@allfloridarealty.com.   

All Florida GMAC Real Estate is pleased to announce that Linda Jeffrey recently received her Transnational Referral Certification (TRC) Designation. 

Jeffrey is an emigrant herself from Scotland and still has a large family abroad.  She decided that the TRC designation will permit her to expand her business to a global spectrum.  It also allows her to participate in cross-border transactions, highlighting specialty properties, access links to global real estate information, and to access to international properties and professionals from around the world.

The Transnational Referral Certification was developed to help real estate professionals better serve customers who are looking to buy or sell real property outside their own country and who will benefit from working with a real estate professional in that foreign market.  TRC certified real estate professionals are trained not only in the mechanics of cross-border client referrals, but also in how to work in the client’s best interests in the same manner they would a domestic client.  All TRC Realtors® adhere to a national professional code of conduct.

By obtaining this prestigious designation, Linda is now able to market herself through ICREA (The International Consortium of Real Estate Associations).  ICREA is a global alliance of leading real estate organizations in the world’s major markets.

Linda has been licensed since 2005 and also holds the GMAC Premier Service Professional designation.  She has taken on the current foreclosure market and is busy listing foreclosed properties for various lenders, and her buyers love her dedication to finding what is right for them.  Her new designation will help her market her listings worldwide and carry her Premier Service to buyers abroad.

Jeffrey is a member of the Realtors® Association of St. Lucie, Inc., the Florida Association of Realtors®, and the National Association of Realtors®.  Her All Florida GMAC office is located at 1648 SE Port St. Lucie Blvd and she can be reached at 772-335-1995 or via her cell phone at 772-216-8498.  Her email address is ljsellsrealestate@comcast.net and you can visit her website at www.ljsellsrealestate.com

The Port St. Lucie branch of All Florida GMAC Real Estate recognized their Top Producers at a brunch on January 23^rd.   Broker/Owner, David Bessette, was on hand to congratulate all associates on a successful completion of the first year as a GMAC franchise.

For Residential Sales, Pam Misiano received the top “Platinum Award” for the most Dollars in the Door as well as top Gross Sales.  Jackie Cross received the “Gold Award”, and Rosemarie Cannillo received the “Silver Award”.

Jack Vanek and Gina DeLisa were named Top Producers in commercial sales tying with equal numbers in Sales and Dollars in the Door.

The Top Producer in Property Management was Sharon Salopek.  Also receiving certificates from Property Management Division Manager, Kay Davidson, for outstanding Property Management were Kathy Viens - #1 in Annual Units Rented, Jill Slowik - #1 in Renewals, and Sharon Salopek  - #1 in New Management Accounts. 

Elizabeth Ruvo, State Sales Division Manager and Jim Smomlinsky, Branch Sales Director presented Special Recognition Awards.  Carole Henderson was named “Most Improved” by increasing her sales volume by 834% over 2007.   Though she is not new to Real Estate, Joann DeRosa was named “Rookie of the Year” for All Florida GMAC.  She only joined the office in July but hit the ground running with sales and listings.  Joann also recently earned the GMAC Corporate Mobility Specialist Designation.

Hats Off for Exemplary Service Certificates were presented in two categories.  Charlie Bunten was recognized for his continual willingness to help his fellow associates with websites, CMA’s, flyers, covering their floor time and much more.  Rosemarie Pietrzak received the award for her customer service that always seems to go “above and beyond”.

A Lifetime Achievement Award was presented to Francis Xavier (Larry) Lawrence for his long time Real Estate career having sold Real Estate in Florida since 1967. 

David Bessette recognized two associates for their dedication having been with All Florida since he moved into the office at 1648 SE Port St. Lucie Blvd.  Cathy Prisco and Luis Rosa have been with the company since May of 1997.

All of these outstanding agents can be reached at 772-335-1995 and you can view their listings at www.AllFloridaRealty.com.